Overview

About Big O Tires & the Project

Big O Tires is a recognized automotive service provider offering tire replacements, wheel alignments, brake services, and general vehicle maintenance, with a strong reputation within its local market built over years of consistent service.


The Challenge

Standing Out in an Increasingly Competitive Local Market

Increasing competition from local automotive service providers and the declining effectiveness of traditional advertising made it harder to reach younger vehicle owners and measure marketing performance accurately, creating the need for a modern, measurable approach to customer acquisition.


Strategy & Execution

Multi-Platform Paid Advertising Strategy

A localized advertising strategy was developed across Facebook, Instagram, and TikTok, targeting vehicle owners within specific service areas with seasonal offers, service tips, and retargeting to reconnect with previous site visitors.

1
Facebook and Instagram campaigns promoting seasonal tire offers and services
2
Short-form videos demonstrating service quality and building trust
3
TikTok advertising to reach younger vehicle owners and build awareness
4
Audience targeting based on vehicle ownership and geographic location
5
Retargeting campaigns to reconnect with prior website visitors

Measurable Results

The Numbers That Prove the Model Works

925%
Increase in store visits
187%
Improvement in local brand awareness
156%
Increase in social media engagement
142%
Increase in appointment inquiries
210%
Growth in TikTok audience reach
68%
Improvement in campaign efficiency

Key Outcomes

What the Brand Actually Achieved

  • Significantly increased store visits during the campaign period
  • Improved local brand awareness across target markets
  • Generated substantial engagement on social media
  • Expanded reach among younger vehicle owners through TikTok
  • Established a scalable advertising system for future growth

Conclusion

The Bigger Lesson

The Core Principle: Local Targeting Drives Offline Results

By combining Facebook, Instagram, and TikTok advertising with precise audience targeting and compelling creative assets, Big O Tires successfully increased store traffic and strengthened brand visibility within a highly competitive market.